Terms and Conditions

Last Updated: May 30, 2023

 

  1. Acceptance of Terms:

By accessing and using the delivery application (“App”) and corresponding website (“Website”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you should not use the App or Website.

 

  1. User Accounts:

2.1. To use the App and Website, you may need to create an account by providing accurate and complete information.

2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3. You agree to notify the company immediately of any unauthorized use of your account or any other breach of security.

 

  1. App and Website Usage:

3.1. The App and Website are intended for personal, non-commercial use only.

3.2. You agree not to use the App or Website for any illegal, unauthorized, or prohibited purposes.

3.3. You are solely responsible for any content you submit or share through the App or Website.

 

  1. Ordering and Delivery:

4.1. The App and Website enable you to request service for delivery to or from your location or, to or from a third party.

4.2. The Company acts as a facilitator between customer and driver.

4.3. The availability of service is subject to delivery driver availability and capacity.

4.4. The Company is not responsible for delivery issues due to inaccuracies in delivery details provide through the app or website.

4.5. The Company is not responsible for any issues, damages, or losses due to factors beyond the Company’s control.

4.6. Delivery times provided through the App and Website are estimates and may vary due to factors beyond the Company’s control.

 

  1. Payments and Refunds:

5.1. Payments for services ordered through the App and Website shall be made through the provided payment methods.

5.2. All prices displayed on the App and Website are subject to applicable taxes, fees, and extra delivery charges.

5.3. The Company reserves the right to change the prices or payment methods at any time without prior notice.

5.4. Refunds for canceled orders shall be subject to the refund policy.

5.5. The Company is not responsible for any issues related to payment processing or refunds, which are handled by the payment service providers.

 

  1. Intellectual Property:

6.1. The App, Website, and their contents, including but not limited to text, graphics, logos, and software, are the intellectual property of the Company or its licensors.

6.2. You may not copy, modify, distribute, or otherwise use the App, Website, or their contents without the express written permission of the Company.

 

  1. Privacy and Data Protection:

7.1. The Company collects, uses, and protects personal information in accordance with its Privacy Policy.

7.2. By using the App or Website, you consent to the Company’s collection, use, and disclosure of your personal information as described in the Privacy Policy.

 

  1. Limitation of Liability:

8.1. The Company shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use of the App, Website, or the goods or services provided by the Merchants.

8.2. The Company makes no warranties or representations regarding the reliability, accuracy, or availability of the App or Website

 

9.Termination:

9.1. The Company may suspend or terminate your access to the App or Website at any time without prior notice.

9.2. Upon termination, you must cease all use of the App and Website and delete any copies of the App in your possession.

 

  1. Governing Law:

10.1. These Terms and any disputes arising from or relating to the use of the App or Website shall be governed by and construed in accordance with the laws of Canada.

 

  1. Severability:

11.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

 

  1. Entire Agreement:

12.1. These Terms constitute the entire agreement between you and the Company regarding the use of the App and Website, superseding any prior agreements or understandings.